Get in Touch With Our Team

Every message we receive helps us keep this site accurate and useful. Whether you have spotted something that looks out of date, want to ask how a particular point on one of our pages should be read, or simply have feedback on how we explain things, we would like to hear from you.

How to reach us

The simplest way to contact us is by email at [email protected]. One inbox handles every kind of enquiry, so there is no need to work out which department to write to.

What helps us reply well

A clear, specific message lets us give you a clear, specific answer. When you write, it is worth including:

• The page address you are referring to, if your question relates to something on the site
• A short description of what seems wrong, unclear or missing
• Any supporting detail, such as the date you noticed the issue or a screenshot

If you would like to understand the people and principles behind these pages before you write, our about us page explains who we are and how we approach the subject.

What we can and cannot help with

We are an information resource, not an operator. That means we cannot access player accounts, process withdrawals, reverse transactions or settle disputes with any site you have played on. For those matters, please contact the operator directly through its own support channels.

We are, however, glad to receive corrections, suggestions for topics we have not yet covered, and questions about how we describe the trade-offs involved.

A note on wellbeing

If gambling has stopped feeling like entertainment, or you are worried about someone close to you, please speak to a qualified support service or your GP. Reaching out early can make a real difference.

Thank you for taking the time to get in touch.